Refund policy

We want you to love your jewelry! If something isn’t right:

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, unworn, and in original packaging.

  • To start a return, email us at Sales@clairessupport.com.

  • Return shipping costs are the customer’s responsibility, unless the item is damaged or incorrect.

  • Refunds are processed once the item is received and inspected.